So here's a question for you that you may want to try and send to me.

''Your company employs an office cleaning service to clean its offices every evening.
Your company is dissatisfied with the service and you have been asked to write a letter to the office cleaning service''.

Write your letter to the office cleaning service
*explaining why you are writing
*describing ways in which the cleaning service is unsatisfactory
*saying what effect this has on clients visiting the office
*outlining what action you intend to take if the service does not improve

I'll give you a model answer and some tips in future bulletins...

BEC writing exams

In the BEC higher test , you have to answer to writing questions. Part 1 is a report on graph like a bar chart, a Pie Chart or describing a line graph. Mostly you describe what happened in the past but a few charts need you to forecast so you need specialist vocabulary here. We will discuss the vocabulary for these soon.

In part 2, you have a choice of either a letter, a report or a proposal and they should be around 200-250 words.

Examples of a letter we will look at soon will be a letter of Complaint or Apology.

Reports and proposals will be discussed separately.